Privacy Policy for FTTR Pro

1. Information We Collect

We collect information that you provide directly to us when using FTTR Pro:

• Personal Information: Name, email address, phone number, and business details registered with your account.
• Job & Client Data: Client contact information, logged hours, job notes, and expense amounts entered into the app.
• Uploaded Media & Receipts: Images and documents uploaded as expense receipts or job attachments.
• Device & Technical Data: Basic device information and log data used for debugging and app performance improvement.

2. How We Use Your Information

We use the collected data solely for core application functionality:

• To create and manage your FTTR Pro account.
• To process your logged hours, expenses, and generate automated PDF invoices.
• To store your receipts securely for your business records.
• To provide customer support and service updates.
• If you choose to use the in-app assistant, to answer your requests and prepare suggestions (such as an expense read from a receipt photo) that you confirm before anything is saved.

We do not sell, rent, or trade your personal data to third parties for advertising or marketing purposes.

3. Data Storage and Security

Your data is stored securely using industry-standard encryption protocols (SSL/TLS in transit and encrypted data at rest). We implement appropriate security measures to prevent unauthorized access, alteration, or loss of your personal information.

4. Third-Party Services

FTTR Pro uses trusted third-party providers strictly to facilitate essential services:

• Cloud Infrastructure & Hosting: For secure database storage and server management.
• Payment Processors: If applicable, to handle subscription payments securely under PCI-DSS compliance.
• AI Assistant (Anthropic): When you use the optional in-app assistant, the messages you send, the receipt photos you share with it and the job, company and invoice details it needs to answer are sent to Anthropic, PBC, which processes them on our behalf as a subprocessor to generate the assistant's replies. We do not store your assistant conversations on our servers; we only keep usage counts (such as the number of requests and tokens) for billing and abuse prevention. You can turn the assistant off at any time in your account settings.

Some of these providers may process data outside the United Kingdom. Where that happens, we rely on the safeguards required by UK data protection law.

5. Your Data Rights (UK GDPR)

As a user in the United Kingdom or EEA, you have the right to:

• Access, correct, or update your personal data.
• Request the deletion of your account and associated data.
• Request a copy of your stored data in a portable format.

If you wish to delete your account and data, you can do so directly inside the FTTR Pro app settings or by contacting us at support@fttrpro.com.

6. Account Deletion

You may request the deletion of your account at any time. Upon receiving a valid request, we will remove your personal data and account details from our primary databases within 30 days, except where retention is required by law for accounting/tax compliance.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: