Privacy Policy for FTTR Pro

1. Information We Collect

We collect information that you provide directly to us when using FTTR Pro:

• Personal Information: Name, email address, phone number, and business details registered with your account.
• Job & Client Data: Client contact information, logged hours, job notes, and expense amounts entered into the app.
• Uploaded Media & Receipts: Images and documents uploaded as expense receipts or job attachments.
• Device & Technical Data: Basic device information and log data used for debugging and app performance improvement.

2. How We Use Your Information

We use the collected data solely for core application functionality:

• To create and manage your FTTR Pro account.
• To process your logged hours, expenses, and generate automated PDF invoices.
• To store your receipts securely for your business records.
• To provide customer support and service updates.

We do not sell, rent, or trade your personal data to third parties for advertising or marketing purposes.

3. Data Storage and Security

Your data is stored securely using industry-standard encryption protocols (SSL/TLS in transit and encrypted data at rest). We implement appropriate security measures to prevent unauthorized access, alteration, or loss of your personal information.

4. Third-Party Services

FTTR Pro uses trusted third-party providers strictly to facilitate essential services:

• Cloud Infrastructure & Hosting: For secure database storage and server management.
• Payment Processors: If applicable, to handle subscription payments securely under PCI-DSS compliance.

5. Your Data Rights (UK GDPR)

As a user in the United Kingdom or EEA, you have the right to:

• Access, correct, or update your personal data.
• Request the deletion of your account and associated data.
• Request a copy of your stored data in a portable format.

If you wish to delete your account and data, you can do so directly inside the FTTR Pro app settings or by contacting us at support@fttrpro.com.

6. Account Deletion

You may request the deletion of your account at any time. Upon receiving a valid request, we will remove your personal data and account details from our primary databases within 30 days, except where retention is required by law for accounting/tax compliance.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: